About US


Who we are

Backend Communications is a contact center that specializes in rendering before, during & after-sale services (customer interactions) through various communication channels, with the likes of Voice, Email & Live Chat. We pitch sales and offer unwavering customer support to serve businesses of all sizes, while acting as a direct-to-consumer service provider.

Our years of experience in the field of customer service prepares us well to apply customer care ethics into the Backend facility. If you are looking to acquire, communication related, BPO services, then you’ve come to the experts!

Backend Communications customer satisfaction Backend Communications sale support
Backend Communications Vision statement

Vision statement

Without ambition and evolution, businesses are more likely to deviate from their path of success. For that matter, our vision speaks for itself: “Every Conversation Matters!”.

We aim to introduce a culture, within the contact center industry, which would nurture Backend Communications into an epitome for the contemporaries to follow in the years to come.

Professional Growth




Let the figures speak for themselves

Of the customer feedback affirms a positive response
No one's left unattended under our watch
Correspondence record annually