About US

 

Who we are

Backend Communications is a contact center that specializes in providing customer support through various modes of communication. We pitch sales and manage queries to serve businesses of all sizes.

Our years of experience in the field of customer service prepares us well to apply SOPs of multiple organizations into our own system. If you are looking to acquire, communication related, BPO services, then you’ve come to the experts!

Backend Communications customer satisfaction Backend Communications sale support
Backend Communications Vision statement

Vision statement

Without ambition and evolution, businesses are more likely to deviate from their path of success. For that matter, our vision speaks for itself: “Every Conversation Matters!”.

We aim to introduce a culture, within the contact center industry, which would nurture Backend Communications into an epitome for the contemporaries to follow in the years to come.

Professional Growth

Innovation

Productivity              

Progression

Let the figures speak for themselves

 
Of the customer feedback affirms a positive response
No one's left unattended under our watch
Correspondence record annually
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